Can I get a refund on my eSIM?
Yes. If your eSIM has not been activated (first data use), you are eligible for a full refund within 30 days of purchase. Submit a request through the uPhone support portal.
More Orders & Support questions
How do I receive my eSIM after purchasing?
How long does it take to get my eSIM?
What if my eSIM is not working?
Can I transfer my eSIM to another phone?
How do I activate my eSIM?
What payment methods do you accept?
Is it safe to buy an eSIM online from uPhone?
Can I share my eSIM data with other people?
How do I contact uPhone customer support?
What do I do if I lose my phone abroad?
Can I use my eSIM as soon as I land?