How does an eSIM work?

An eSIM stores your carrier profile digitally. You purchase a plan online, receive a QR code by email, scan it in your phone Settings, and your data plan activates — all in under 2 minutes, no hardware needed.

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What is an eSIM? Which phones support eSIM? Is my iPhone compatible with eSIM? How do I install an eSIM on my phone? Can I use an eSIM and my physical SIM at the same time? Does eSIM work in all countries? How many eSIMs can I have on one phone? Do I need to unlock my phone to use an eSIM? What is the difference between an eSIM and a physical SIM? Can I delete an eSIM from my phone? Does eSIM work on tablets or iPads?

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Are there any hidden fees or roaming charges? Which countries does uPhone cover? Does my eSIM include calls and SMS? How do I activate my eSIM? Can I get a refund on my eSIM? How do I contact uPhone customer support?

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