How To Install eSIM on iPhone

Compatible with iPhone XS or later — including iPhone 11, 12, 13, 14, 15, 16, 17, and any future models. Follow these steps to activate your eSIM QR code and get connected in under 2 minutes.

Also available: How to Install eSIM on Android

Before you start: Your iPhone must be eSIM-compatible (iPhone XS or later) and carrier-unlocked. You'll need a Wi-Fi connection to download the eSIM profile.

How to Add eSIM to iPhone — Step by Step

1
Connect to Wi-Fi
Make sure you're connected to Wi-Fi before starting. You'll need internet to download the eSIM profile.
2
Open your email on your iPhone
Find the uPhone email with your QR code. Open it directly on your iPhone — no need for a second device.
3
Hold down the QR code image
Press and hold your finger on the QR code image in the email. A menu will pop up — tap "Add eSIM". This is the fastest method on iPhone.
4
Alternative: use Settings
If the hold-down option doesn't appear, go to Settings → Cellular → Add eSIM → Use QR Code and scan the code with your camera.
5
Label and activate
Tap Continue and then Add Cellular Plan. Label it with your destination (e.g. "Japan trip"). Toggle it on when you arrive.
Quickest way on iPhone

Open the uPhone email on your iPhone, then hold your finger on the QR code until a popup appears. Tap "Add eSIM" — done in seconds, no need to open Settings.

Tip

You can install the eSIM before you travel and turn it on when you arrive. Go to Settings → Cellular → your eSIM plan → toggle it on/off as needed.

eSIM iPhone Troubleshooting — Common Problems

Make sure you're opening the email directly on your iPhone. If the code has expired, contact support to reissue it.

Your device may be carrier-locked or not eSIM-compatible. Check Settings → General → About → EID — if no EID is shown, your device doesn't support eSIM. If it does, contact your carrier to unlock it.

Enable Data Roaming on your eSIM line. Go to Settings → Cellular → your eSIM → toggle on Data Roaming.

eSIM profiles are locked to the device they were first installed on. Contact our support team to arrange a replacement.

Using an Android device? View the Android installation guide →

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How to install eSIM on iPhone